If you need to cancel an order, please email firstname.lastname@example.org, we can only guarantee the cancellation request of your order if:
The item is on hold
Has not been shipped yet
Is not yet in the processing stage.
if your order was placed after 5:00 PM (EST) on Friday through Sunday, and we receive your cancellation request by 6:00 AM (EST) on Monday we will accept the cancellation request.
Note: There are no charges for cancellations prior to shipping. The customer is held responsible for all shipping charges for orders cancelled after shipment.