PRODUCT SPECIFICATIONS
Fanvil X5U-R Enterprise IP Phone with 16 SIP Lines, Dual Displays and Gigabit PoE
The Fanvil X5U-R is an enterprise-level IP phone designed for professional VoIP communication in offices, reception desks, administrative teams, call-heavy workstations, and hosted PBX environments. With 16 SIP lines, dual color displays, HD audio, built-in Bluetooth, dual Gigabit Ethernet ports, integrated PoE, and programmable DSS keys, the X5U-R gives business users fast call control and a more efficient desktop communication experience.
The Fanvil X5U-R features a 3.5-inch main color display and a 2.4-inch extended DSS display for programmable keys. The phone includes 4 line keys on the main display and 6 DSS keys on the extended screen, supporting up to 30 DSS key entries across 5 pages for BLF, speed dial, line monitoring, transfer, and other business phone functions.
Built for modern office deployments, the X5U-R includes dual Gigabit Ethernet ports with integrated PoE, allowing power and network connectivity through a single Ethernet cable while supporting PC pass-through. It also supports Bluetooth 4.2 for compatible Bluetooth headsets, optional WiFi through a USB dongle, and EHS wireless headset integration. Finally, a desk phone trying hard enough to make the rest of the desk equipment feel underqualified.
Key Features
- Enterprise IP phone for professional business VoIP communication
- 16 SIP lines for advanced hosted PBX and SIP deployments
- 3.5-inch main color display
- 2.4-inch extended DSS display for programmable keys
- 4 line keys on the main display
- 6 DSS keys on the extended screen, up to 30 DSS keys across 5 pages
- HD audio on handset and speakerphone
- Wideband codec support including G.722 and Opus
- 6-way audio conferencing
- Built-in Bluetooth 4.2 for compatible Bluetooth headset support
- Supports WiFi via compatible USB WiFi dongle
- EHS wireless headset support
- Dual 10/100/1000 Mbps Gigabit Ethernet ports
- Integrated PoE support for simplified installation
- Adjustable desktop stand with 45° and 50° angles
Dual Displays for Faster Call Handling
The Fanvil X5U-R uses a dual-screen layout to improve visibility and productivity. The main color display shows call information, menus, and phone status, while the extended DSS display provides quick access to programmable keys for BLF monitoring, speed dial, transfers, line keys, and frequently used PBX functions.
HD Voice and 6-Way Conferencing
With HD audio on both handset and speakerphone, plus wideband codec support including G.722 and Opus, the X5U-R helps deliver clearer voice quality for everyday business calls. Built-in 6-way audio conferencing allows quick collaboration directly from the phone.
Gigabit Networking, PoE and Headset Flexibility
The X5U-R includes dual Gigabit Ethernet ports for network and PC pass-through connectivity. Integrated PoE simplifies installation by reducing power cabling, while built-in Bluetooth and EHS support give users more headset options for hands-free calling.
Ideal Applications
- Business offices and hosted PBX deployments
- Reception and front desk workstations
- Administrative and manager desks
- Customer service and support teams
- Enterprise SIP phone systems
- Users needing BLF, speed dial, and DSS key access
Technical Description
- Generic
- 16 SIP Lines
- HD voice
- PoE enabled
- 2 LCDs (Main + DSS)
- Intelligent DSS keys
- Handset / hands-free / headset mode
- Desktop stand / wall-mounted (need an additional wall hanging parts)
- Optional external power supply
- Phone Functions
- Local phonebook (2000 entries)
- Remote phonebook (XML/LDAP, 2000 entries)
- Call logs (in/out/missed, 1000 entries)
- Block/Allow List Call Filter
- Screen saver
- Voice message waiting indication (VMWI)
- Programmable DSS/soft keys
- Network time synchronization
- Built-in bluetooth version 4.2 or above: support bluetooth headset/ bluetooth of mobile device
- Support Wi-Fi Dongle (Via WF20)
- Support Plantronics wireless headset (through Plantronics APD-80 EHS cable)
- Support Jabra wireless headset (through Fanvil EHS20 EHS cable)
- Support recording (through flash drive or server)
- Action URL / Active URI
- uaCSTA
- Call Functions
- Call out / answer / reject
- Mute / unmute (microphone)
- Call hold / resume
- Call waiting
- Intercom
- Caller ID display
- Speed dial
- Anonymous call (hide caller ID)
- Call forward (Always/Busy/No Answer)
- Call transfer (Attended/Unattended)
- Call parking/pick-up (depending on server)
- Redial
- Do-Not-Disturb
- Auto-answering
- Voice message (with server)
- 6-way conference
- Hot line
- Hot desking
- Audio
- HD voice microphone/speaker (handset/hands-free, 0~7KHzfrequency response)
- HAC handset
- Wideband ADC/DAC 16KHz sampling
- Narrowband codec: G.711a/u, G.729A/B, iLBC
- Wideband codec: G.722, Opus
- Full-duplex Acoustic Echo Canceller (AEC)
- Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR) / Automatic Gain Control (AGC)
- Packet Loss Concealment (PLC)
- Dynamic adaptive jitter buffer
- DTMF: In-band, Out-of-Band (RFC2833/ SIP INFO)
- VQM voice quality monitoring
- Network
- Physical: 10/100/1000Mbps ethernet, dual bridged port for PC bypass
- IP Mode:IPv4/IPv6/IPv4&IPv6
- IP Configuration: Static IP / DHCP / PPPoE
- Network Access Control: 802.1x
- VPN: L2TP / OpenVPN
- VLAN
- LLDP
- CDP
- QoS
- RTCP-XR (RFC3611), VQ-RTCPXR (RFC6035)
- Protocols
- SIP2.0 over UDP/TCP/TLS
- RTP/RTCP/SRTP
- STUN
- DHCP
- IPv6
- LLDP
- CDP
- PPPoE
- 802.1x
- L2TP
- OpenVPN
- SNTP
- FTP/TFTP
- HTTP/HTTPS
- TR-069
- AES128 & AES256
- Deployment & Management
- Auto-provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR-069
- Web management portal
- Web-based packet dump
- Configuration export / import
- Phonebook import/export
- Firmware upgrade
- Syslog
- Physical Specifications
- Main LCD: 3.5-inch (480x320) color screen
- DSS key-mapping LCD: 2.4-inch (240x320) color screen
- Keypad: 42 keys, including
- 4 Line keys (with LED indicator light)
- 4 Soft-keys
- 6 Function keys (Hold, Call forward, Conference, MWI, Headset, Redial)
- 4 Navigation keys
- 1 OK key
- 12 Standard phone digits keys
- 3 Volume control keys (Up/Down/Mute (Microphone))
- 6 DSS keys (with LED indicator light)
- 1 Page-switch (PS) key (with LED indicator light)
- 1 Hands-free key (with LED indicator light)
- HD handset (RJ9) x1
- Standard RJ9 handset cord x1
- 1.5M CAT.5E ethernet cable x1
- Back rack x1
- Status indicator light x1 (Red)
- RJ9 port x2: handset x1, headset x1
- RJ45 port x2: network x1, PC x1 (bridged to network)
- USB2.0 port x1: Standard A, connect with flash driver
- DC port x1: Φ5.5x2.1x10mm
- Safety keyhole x1
- DC power input: DC5V / 2A
- Working temperature: 0 °C ~ 45 °C
- Working humidity: 10~95%
- Installation:
- Desktop stand
- Wall-mounted (need an additional wall hanging parts)
- Color: Red
